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FAQ

Free Estimates

    Frequently Asked Questions

    Greenforce provides high quality house cleaning and office cleaning services using cleaning products that are safe for you, our cleaning staff and the environment.

    Yes! We are happy to do laundry and we do it for many of our clients. Just so long as enough time is provided for the washing and drying cycles.

    If you have any issues or concerns with the cleaning please call us in the office ASAP but no later than three days. If we are contacted much later than that there is no way to determine what happened.

    If you have special house cleaning products you want the team to use, please be sure to discuss this with the Office in advance, so that we can properly instruct the team.

    We provide all cleaning solutions and state-of-the-art equipment, so you never need to worry about replenishing your supply for our teams.

    Just as with cancellation fees, lock-out will incure a full charge since our time is already booked.

    Greenforce will schedule a specific day and time for your house cleaning within a 10 minute window plus or minus. Take that, Comcast.

    This is your option. You may give us a key to be safely stored – always with “double-blind” security. Only the office manager can access the client key safe. Teams are given the keys for when an appointment is scheduled, and must turn these back in to management when they’re done. These keys are returned to the lock box until the next cleaning appointment. Keys are only identified by number not name or address.

    Yes, we take most major credit cards including Amex.

    Our teams are not expecting gratuities but would be happy to receive them if you choose.

    No, the owners are the managers or cleaners in the business. All owners work in the business. We have a single office in San Francisco.

    The supplies are more expensive than their toxic peers, but we use them because the human and environmental health cost is lower. We look for supplies that are non-toxic, bio-degradable, and effective.

    We will always try to send the same team to your place since they would be familiar with you and your needs. If there is a scheduling problem we would only send another team with prior notice.

    We request cancellations or rescheduling notice two business days in advance. Cancellations or rescheduling one business day ahead is charged $30. Same-day cancellations are charged the full price of the scheduled cleaning.

    The cost varies depending on what needs to be cleaned and the state of the home or office. We typically charge $198 for a 1BR, 1BA home. First-time cleanings are generally a little more expensive.

    Many flats in San Francisco would fall under our minimum charge of $88 for weekly ongoing service (Our supplies are included in the price). Once the initial house cleaning has been completed, we will confirm your regular cleaning price.

    We provide housekeeping and other Cleaning Services in San Francisco, San Mateo, Oakland and surrounding areas.

    Why Wait?Contact us today using the form below or give us a call at
    415 673 3266